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  • 1. What is XXXmoment | AdultAutographs?
     

    XXXmoment & AdultAutographs is a revolutionary platform where consumers can purchase custom made video autographs that are personalized for them by their favorite adult performers. Consumers can also purchase physical autographs that they can rest assured are authentic.

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  • 2. How do I order a personalized XXXmoment video autograph?
     

    It is simple, create an account with us and verify your identity. You will be notified when your account is approved to place orders. Then, simply click on your desired performers profile and order a moment. You will be asked to enter your request, where you describe how you would like your video personalized. Your request is reviewed and sent to the performer. They will create your XXXmoment video autograph and it will be digitally delivered to you the instant it is recorded. Some videos allow you to share on social media.

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  • 3. What types of payments are accepted?
     

    We proudly use CCbill as our designated payment processor. We currently accept Mastercard, Visa, Discover, and other major network cards. We do not accept any other forms of payment at this time such as money orders or wire transfer. We are working on integrating Bitcoin as an acceptable form of payment.

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  • 4. Is it possible to buy a XXXmoment even if I am not in the United States?
     

    You can purchase a XXXmoment no matter where in the world you live. Since it is digitally delivered logistics are not an issue.

    We also ship physical autographs internationally, but please contact us to get an estimate for shipping and handling options.

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  • 5. My XXXmoment was digitally delivered, how do I download it?
     

    Check the provided email address, you will get a link where you can simply click and it will download to your computer. Or you can right click the link, select save as, and store it in a specific folder of your choice on your computer. If you have any issues please contact our support team ASAP.

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  • 6. Can I order XXXmoment as a gift for someone?
     

    Yes, you can certainly order a XXXmoment as a gift for anyone. You can choose to have it digitally delivered directly to them. You can also have it digitally delivered to you so you can personally forward it to them. We also have a USB Gift option where the XXXmoment is stored on a USB drive, beautifully packaged and delivered to the recipient in the mail. You can also have it shipped to you so you can hand deliver it.

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  • 7. There was an issue with my XXXmoment, can I get a refund?
     

    We strive for customer satisfaction. XXXmoments are all unique, so please contact us immediately and let us know what the issue is so we can resolve it as efficiently as possible.

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  • 8. Can I share my XXXmoment on social media outlets?
     

    When purchasing your XXXmoment, you can request to have social media sharing rights. Some XXXmoments are not allowed to be shared due to the explicit content and conflicts with contracts of their managing agencies.

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  • 9. Who owns the rights to a purchased XXXmoment?
     

    XXXmoment holds the ownership rights to any and all XXXmoment digital autographs. Both the buyer and seller are provided with a lifetime lease to their moment.

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  • 10. What are the video specs of a downloaded XXXmoment?
     

    Video size and formats can vary depending on what the performer used to record the moment. You can pay extra to have the moment in HD and provided in multiple formats.

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  • 11. Can I request a performer on XXXmoment to support, advertise, promote, or shout out my business/product/brand?
     

    We do allow sponsorship XXXmoments. We are currently creating several sponsorship packages to offer. Not all performers accept sponsorship XXXmoments, if they do, you will see a "Sponsorship submission" button on their profile.

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  • 12. Is it possible to get an XXXmoment that is longer than 60 seconds?
     

    Some performers allow for extended custom videos. If they do, you will see a "directors cut" icon on their profile.

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